IVR Provisioning Guide — Express Path

Step 1 — Tenant info

Tenant discovery

Run these commands in the customer's tenant to get the required values before generating the guide.

Get onmicrosoft domain

# Find the active onmicrosoft domain — look for the one users are on Get-CsTenant | Select-Object -ExpandProperty VerifiedDomains | Where-Object {$_.Name -like "*.onmicrosoft.com" -and $_.Name -notlike "*.mail.onmicrosoft.com"} | Select-Object Name # Confirm which domain existing users are on Get-CsOnlineUser | Where-Object {$_.UserPrincipalName -like "*.onmicrosoft.com"} | Select-Object UserPrincipalName -First 5

Get primary tenant domain

# Get all verified domains — look for the primary custom domain Get-CsTenant | Select-Object -ExpandProperty VerifiedDomains | Where-Object {$_.Name -notlike "*.onmicrosoft.com"} | Select-Object Name, Capability

Onmicrosoft domain

e.g. centrecorp.onmicrosoft.com — use the domain active users are on

Primary tenant domain (optional)

Customer's main domain — used for display purposes only

Step 2 — Load intake JSON

Load IVR intake

Upload the JSON file exported from the IVR intake form, or paste the JSON directly.

⇓

Drop JSON file here or click to browse

Edmonton_IVR_intake.json

— or paste JSON below —

JSON